Compose a letter or email

Compose a letter or email of at least 1 and a half single-spaced page but no more than 3, single spaced, that delivers bad news to a significant group of customers, general public or other targeted audience.

Hypothetical timeline that needs to be presented to the board of amazon

– amazon echo purchased

– explodes inside customer’s house

– caused by battery issues

– solution for customer: pay for damages and give back refund as well as amazon credit ($1,000)

– solution for amazon company: switch the recent and cheaper supplier back to previous and more reliable suppliers. Send back echos bought from a certain date

attached are examples of other hypothetical bad news from other companies for this assignment.

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