Discuss how you can apply the learning outcomes of this course to your professional and personal life. Using 140 characters or less (the length of a Tweet), summarize the importance of this class to someone unfamiliar with the concepts. all quizes Question 1 2 out of 2 points What is a formal legal entity that reaches across the panorama of medicine, other clinical disciplines and business to identify and deliver care to its community? Question 2 2 out of 2 points Government approval to perform specified activities is called: Question 3 0 out of 2 points Agreed-on methods for each task in the care process is the definition of: Question 4 0 out of 2 points Pediatrics, obstetrics, psychiatry and rehabilitation are examples of which component of a healthcare organization? Question 5 2 out of 2 points A unit within an HCO that relies on another unit for service is considered a: Question 6 2 out of 2 points What are individuals or groups that have a direct interest in an organization’s success? Answer Question 7 2 out of 2 points Physicians in family practice, midwives and nurse practitioners are examples of providers who provide initial contact with a patient. These are called: Question 8 0 out of 2 points What type of hospital is excluded from counts of community hospitals? Question 9 0 out of 2 points The ultimate source of stakeholders’ power is the marketplace where influence is exercised through: Question 10 0 out of 2 points What type of provider manages broad categories of hospitalized patients? Question 11 0 out of 2 points Which teams within a healthcare organization protect the HCO’s culture and tangible resources? Question 12 2 out of 2 points What are healthcare organizations that operate multiple service units under a single ownership? Question 13 0 out of 2 points What is a state-issued approval for new services and construction of hospitals? . Question 14 0 out of 2 points Which moral concept behind an HCOs mission, vision and values is defined as a commitment to the patient’s right to decide his or her own course? Question 15 0 out of 2 points The focus of strategic activities is: quiz 2 Question 1 0 out of 2 points What agent of the HCO’s governing board holds the formal accountability for the entire organization? Answer Question 2 0 out of 2 points One purpose of cultural leadership is to sustain an environment where all associates are: Answer Question 3 2 out of 2 points Having requisite abilities that result in effective action and superior job performance is the definition of: Answer Question 4 2 out of 2 points Providing training in job processes not only makes an associate more competent, but it also makes him or her more: Answer Question 5 2 out of 2 points WHat is an example of collective leadership assessment activities? Answer Question 6 2 out of 2 points Asking employment applicants to read and accept a HCO’s mission and values before turning in an application is an example of which approach to cultural leadership? Answer Question 7 0 A real or potential personal financial benefit that may accrue from a given board decision is called: Answer Question 4 0 out of 2 points What committee manages the board’s self-evaluation and resolves issues of conflict of interest? Answer Question 5 0 out of 2 points Which is an alternative approach to improving the profile of opportunities reflected in an environmental assessment? Answer Question 6 2 out of 2 points An HCO’s strategic foundation is defined by ongoing sets of specific decisions that must be a timely response to stakeholders’ changing needs. How is a successful decision measured? Answer Question 7 0 out of 2 points Most HCOs have self-perpetuating boards which means: Answer Question 8 2 out of 2 points Which is a model of a specific strategy or function that guides the design, operations and goal setting of an HCO? Answer Question 9 0 out of 2 points quiz 4 Question 1 0 out of 2 points Using the community epidemiologic planning equation #1, for CSSs drawing directly from the community, what does the population figure forecast? Answer Question 2 0 out of 2 points Responsive listening by senior management that includes CSSs should result in what benefit for CSS associates? Answer Correct Answer: Question 3 2 out of 2 points Market share is a measure of which operational dimension for the CSS? Answer Question 4 2 out of 2 points Hematology, radiography, wound care, physical therapy and social services are examples of: Answer Question 5 2 out of 2 points Who defends the needs of the CSS? Answer Question 6 2 out of 2 points What proposals are for new or replacement capital equipment or major revisions of service? Answer Question 7 2 out of 2 points The best possibility for formal CSS affiliation would be: Answer Question 8 0 out of 2 points Patient management protocols control effectiveness because they specify when CSSs are required, optional or not recommended, thus allow the HCO to measure: Answer Question 9 0 out Question 5 0 out of 2 points Which step in the knowledge management planning process would come before the others? Answer Question 6 2 out of 2 points What is the purpose of knowledge management? Answer Question 7 2 out of 2 points System attacks are a measure of which KM function? Answer Question 8 0 out of 2 points Who should periodically audit the security function of a KM unit? Answer Question 9 0 out of 2 points What is a statistical analysis that identifies values for a measure by defined subsets of a population to measure the extent to which the values change across the sets? Answer Question 10 0 out of 2 points Preventing the inference about individuals based on aggregate data can be prevented by: Answer Question 11 0 out of 2 points Which is an example of assistance from outside contractors? Answer Question 12 0 out of 2 points Whose duty is it to convince others of the power of information and encourage them to use it effectively? Answer Question 13 0 out of 2 points What is an outdated computer software or system that lacks the features found in more current versions? Answer Question 14 0 out of 2 points The growth of telemedicine promoted the increased use of what communication media? Answer Question 15 0 out of 2 points “Is the price what is billed or what is collected?” is an example of: Answer Question 16 2 out of 2 points Education and training, licensure and experience requirements are part of which recruitment activity? Answer Question 17 2 out of 2 points What can force an HCO to make an involuntary reduction in its workforce? Answer Question 18 0 out of 2 points What program’s purpose is to retain customer loyalty in situations where the organization has failed? Answer Question 19 2 out of 2 points What is offered to persons being involuntarily terminated through reductions in the workforce? Answer Question 20 2 out of 2 points Which employee service has been shown to reduce absenteeism? Answer Question 21 0 out of 2 points Which of the following is an example of the workforce development function of HRM? Answer Question 22 0 out of 2 points In leadership development, which associates are offered extra learning opportunities through special assignments, expanded mentoring and committee involvement? Answer Question 23 2 out of 2 points Health-risk screening, smoking cessation and nutritional/exercise programs are examples of what common workforce maintenance program? Answer Question 24 0 out of 2 points Which protocol for recruitment and selection controls the size of the associate force and protects against improper employment? Answer Question 25 2 out of 2 points How often should a workforce plan be updated? Answer Question 26 2 out of 2 points Evidence from other fields suggests that employee loyalty is important to sustain: Answer Question 27 2 out of 2 points Which core file of HRM knowledge management provides tax and employment data aggregated for descriptions? Answer Question 28 0 out of 2 points Who is responsible for ensuring that contract workers have been hired according to federal regulations? Answer Question 29 2 out of 2 points What legislation mandates workers’ compensation for injury? Answer Question 30 0 out of 2 points The purpose of human resources management is to increase the contribution of the human resource to the HCO’s mission by: Answer quiz 7 Question 1 2 out of 2 points What is an example of the enhanced environmental management function of environment-of-care services? Answer Question 2 2 out of 2 points What program protects persons and property from fire hazards? Answer Question 3 2 out of 2 points What is the purpose of environment-of-care management?