aligning Workforce Capacity .

This Performance Task Assessment is a case – based study of a large urban hospital called Lockeport Medical Center located in Boston, Massachusetts. You will prepare a three part authentic report and recommendations specific to Lockeport’s geographic location and type of organization as described in the case. You will consider the organizational goals and values of the case organization, identify five or more specific job titles that represent the impact of Lockeport’s workforce environment, and directly address the needs as identified in organizational goals and align them to Lockeport’s organizational goals. You will also be assessed on the Professional Skills of Written Communication, Oral Communication, Technology, and Critical Thinking and Problem Solving.

Access the following files to complete this Assessment:

This Assessment requires submission of three (3) files. Save your files as follows:

  • Save Part I as HR001_PartI_firstinitial_lastname (for example, HR001_PartI_J_Smith).
  • Save Part II as HR001_PartII_firstinitial_lastname (for example, HR001_PartII_J_Smith).
  • Save Part III as HR001_PartIII_firstinitial_lastname (for example, HR001_PartIII_J_Smith).



Before submitting your Assessment, make sure that you have focused your writing and analysis specifically to the case scenario and then carefully review the rubric. This is the same rubric the assessor will use to evaluate your submission and it provides detailed criteria describing how to achieve or master the Competency. Many students find that understanding the requirements of the Assessment and the rubric criteria help them direct their focus and use their time most productively.


This assessment has three-parts that all work together to create a recommendation to executive leadership.  Click each of the items below to complete this assessment.

Part I: Organizational Goals Analysis

This is a case-based paper. You have just obtained a key management position within the Lockeport Medical Center Human Resources Department and are charged with conducting an analysis of Lockeport’s organizational goals, identifying essential positions that align with those goals to ensure goals are achieved, and making reasonable recommendations for compensation strategies that are specific to the workforce trends and potential challenges of recruitment and retention for the geographic location and type of organization presented in the case. You have been asked to assist in aligning workforce capacity with the organizational needs of the organization in order to ensure delivery of cost-effective, high-quality healthcare. You must first become familiar with Lockeport Medical Center by reviewing the document “Organizational Description—Lockeport Medical Center, and conduct your own research into the workforce conditions specific to healthcare workers and physicians that pertain to Lockeport. Based on your analysis of the workforce environment for Lockeport and the organizational description and goals you have developed and inferred from the case information, address the following: (2-4 pages)

  • Provide a brief and specific introduction to Lockeport Medical Center including a discussion of its geographic location and the anticipated advantages and challenges that it may experience related to workforce environment specific to that geographic location. Make sure to include any unique considerations that apply to this type of organization. Cite your research about workforce conditions relevant to the location and type of organization that describes Lockeport
  • Infer five organizational goals of the Lockeport Medical Center, and explain why the goals are essential to the operational success of this medical center. Create goals in your own words that best address the goals as outlined in the case.
  • Infer five values of the Lockeport Medical Center, and explain what the values communicate about this organization.  Discuss values using specific language that relates to the case details about Lockeport’s location and the anticipated needs for this type of organization.
  • Describe five key employee traits or qualities relevant to and necessary to fulfill the described organizational goals that are specific to Lockeport, and explain how each key employee trait or quality is essential to achieve the organizational goals.
  • Insert an organizational chart that highlights 10 potential positions that align to specific organizational goals you have created.  Present a realistic and authentic organizational chart that illustrates where these potential positions would be placed within the chart showing realistic lines of reporting. The organizational chart needs to be realistic for the size and type of organization as described in the case.
  • Summarize by explaining how each of these positions will specifically help Lockeport Medical Center achieve its organizational goals.



Part II: Compensation Methods

During your training for the management position you now hold at Lockeport, you learned that developing an effective compensation method is essential to a company’s employee turnover and retention. You also understand that factors that reduce turnover and allow for competitive recruitment are very different based on geographic location and by type of organization. For this slide presentation, you will prepare a brief and informative summary of your recommendations on the most effective compensation methods to achieve Lockeport’s goals. Your audience is the executive leadership for Lockeport, including its Board of Trustees. Create a 6 slide (not counting references slide) presentation with audio narration to present to the executive leadership team. Your presentation should:

  • Describe at least three different compensation methods for support staff and at least two different compensation methods for physicians that would be options for Lockeport.
  • In a summary slide, explain the impact of compensation on the recruitment of support staff and physicians at Lockeport Medical Center.



Part III: Job Description

As a final part of your three part proposal package for the executive leadership team, you will provide a job description that aligns with the goals of the organization for one of the specific and key positions you identified in Part I. 

  • Complete the “Job Requirements Matrix” for one key position at Lockeport Medical Center.
  • Create a job description for the key position. (Use the sample “Job Description” as a guide.)






Sample Job Description at Lockeport Medical Center

Job Title: Nurse Shift Supervisor

Position Purpose: The purpose of this position is to oversee the nursing staff, direct clinical activities, and provide administration oversight of patient-care departments and overall unit operation during the scheduled period, ensuring appropriate quality of care and compliance with facility regulations.

Typical Job Duties:

1. Serves as the primary safety net (7 days per week, 365 days per year) for any events occurring during the shift, for which the supervisor is responsible, that require the immediate attention of facility management.

2. Guarantees that the facility is always operating with the appropriate staffing levels during the shift for which the supervisor is responsible.

3. Communicates with the unit manager regarding pertinent issues related to each unit (i.e., falls, infections, negative outcomes, changes in condition, per occurrence events, complaints, etc.).

4. Evaluates, directly supervises, and writes performance plans for designated staff on assigned shift, and communicates with department managers, as indicated.

5. Conducts on-the-job training, as necessary, and coordinates workflow to best suit the needs of the residents.

6. Participates in the resident assessment instrument (RAI) process, as assigned.

7. Acts as a resource for nursing staff. Attends licensed staff meetings and monthly management meetings.

8. Monitors and ensures that incident reports are completed and reported per policy and procedure.

9. Performs other duties, as assigned.

Physical Requirements:

Standing; walking; sitting; using hands to finger, handling, or feeling; reaching with hands and arms; and smelling. Occasionally required: lifting up to 50 pounds and pushing or pulling up to 150 pounds.

Work Conditions: Good; quiet to moderate noise level.

Supervisory Responsibilities: Responsible for the supervision of all licensed and non-licensed personnel who provide healthcare and nursing services on an assigned shift.


Education: Graduation from an accredited school of nursing with a master’s of science in nursing (MS in Nursing); must be licensed as a registered nurse (RN) in the working state, supplemented with 3–5 years of responsible nursing experience, preferably in a long-term care facility or hospital.

Related Experience: Must have acute care nursing skills. Must be proficient in the use of the computer and programs utilized by the facility.

Job Knowledge/Skills Required:

1. Comprehensive understanding of patient-care departments, nursing operations, and facility regulations.

2. Fundamental understanding of Resident Rights, confidentiality, EEO, and ADA.

3. Ability to keep accurate records and to communicate effectively in English, both orally and in writing.

4. Ability to perform basic mathematical, algebraic, and statistical calculations.

5. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

6. Ability to deal with problems involving several variables in standardized situations.

7. Managerial and human relations skills.



aligning Workforce Capacity

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