Several attitudes can be displayed in the workplace depending on conditions, management style, personal issues, and values. There are seven steps for changing attitudes in the workplace. Refer to this week\’s readings on the step-by-step process for changing attitudes in the workplace. Now, read the following scenario:
You are a new manager in the department (either major or desired management position). You discover that the majority of staff members have a negative attitude, they gossip, and have low morale. Many bring their home issues and problems to work.
…
The current organization field is continuously becoming dynamic and critical and will be so every day due to a lack of control of employees’ attitudes. Some of the factors that affect employees’ attitudes include environmental changes, management changes, among others. Institutions managers are continuously advised to deal with the employee’s attitude because this significantly affects employee production. For example, a positive attitude creates teamwork and increases productivity, while a negative attitude discourages teamwork and leads to low production. So it is necessary that the seven-step to change employees’ negative attitudes be used in the workplace.(Changing Attitudes in the Workplace in Heath Care Industry)
Steps to Effectively Change Negative Attitudes in One’s Department
The first step in changing a negative attitude to a positive attitude is changing focus and searching for positivity. This step involves looking at what is right in any situation, regardless of how terrible the situation is. During this step, a negative attitude is addressed by assessing the situation and looking at what is right, primarily when the organization’s working environment causes it.(Changing Attitudes in the Workplace in Heath Care Industry)
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For example, John was congratulated by his boss for his outstanding support in the organization. On the other hand, Philip does not feel good because he feels the need to be recognized. After all, he feels that he has supported the organization more than John and starts talking negatively against John. This change of attitude from Philip should be noticed immediately.
The second step after identifying the negative attitude is dealing with a negative attitude and adjusting it. During this step, since Philip’s negative attitude has been noticed, it should be addressed, and its cause is known. Also, a solution should be made so that Phillip understands why the organization decided to choose John. Philip needs to be told what he can do to be recognized while being careful of the tone and the attitude. This helps resolve the conflict while still at the primary level and reduce confrontations in the workplace on Phillip’s negative attitude. This saves Philip’s relationship with John and gives more clarifications on what to do so that the organization can recognize a deserving employee.(Changing Attitudes in the Workplace in Heath Care Industry)
After adjusting Philip’s negative attitude towards John, the next step is to avoid management mistakes. It is straightforward for management to make mistakes as every human is subjected to mistakes. Such mistakes as not being open to employees and realistic may affect an employee’s attitude. As stated earlier, minding the tone at which to deal with Philip is crucial. Being rough on the hypothetical Phillip can lead to a more negative attitude in the workplace. Others in the workplace can also be affected as they may not be satisfied with the way Philip’s negative attitude was dealt with. This will help Phillip or any other worker feel not mistreated or being mocked. Now knowing what tone to use to address Phillip, the fourth step is dealing with the problem. John must understand why there has been such negativity. The two should be called to amicably resolve their differences between them and build teamwork.(Changing Attitudes in the Workplace in Heath Care Industry)
In addressing the fifth step on change of negative attitude in workplaces, the problem at hand should be analyzed and dealt with in the best way to ensure it does not happen again. Once Philip and John have been called by the managing board to discuss and analyze the matter, less tension should be maintained in the workplace. One of the causes of high tension is privately and in private offices where other employees cannot hear or know what is being discussed. If Philip’s negative behaviors toward John do not change, the sixth step would involve taking further actions such as Philip losing his job or even legal issues. This would be the worst way to deal with the matter because the management must first try every way known to change Philip’s attitude towards John. However, no management would like to reach such a level of dealing with a negative attitude, ultimately affecting the workplace.
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The final step of this process is creating a positive working environment. A positive working environment with a positive attitude is always recommended as it y brings benefits to any organization (Geue, 2018). As mentioned earlier, a positive attitude promotes and encourages a good relationship in the workplace. It enhances communication, builds teambuilding, leads to increased productivity, and increases morale. A positive working environment leads to a happy place with little tension or stress between the employees.(Changing Attitudes in the Workplace in Heath Care Industry)
What the Departmental Manager Will Do To Turn Around the Team
To make sure that one’s workplace is turned into a well-functioning team with a positive attitude, a few things can be done. Acknowledging concerns is very crucial. Acknowledge other people’s views if appropriate, and clarify any misunderstanding among the employees and the organization. According to Benjamin (2020), being part of the solutions is also recommended in this process. Not only allow employees to bring only challenges but also to request them to suggest solutions. Encouraging humor is also essential in turning any department into a well-functioning team with a positive attitude (Grace-Odeleye & Santiago 2019). One of the capabilities of humor is that it can disperse tension and relieve stress. Additionally, humor should be lighthearted and cheerful. Lastly, in this process, making time for others is also good. The management should have an open-door policy and not to scare away employees.(Changing Attitudes in the Workplace in Heath Care Industry)
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Changing Attitudes in the Workplace in Heath Care IndustryConclusion
Competent leadership is the key to change a negative attitude in employees to a positive attitude. Managers should implement the seven steps if any negative attitude arises in any employee to reach their roots. After all, that, having a positive workplace is important and would promote teamwork. (Skripak, 2016). Such factors as acknowledging concerns, acknowledging other people’s concerns, and encouraging humor are crucial in turning to a well-functioning team with a positive attitude.
References
Benjamin, L. (2020). Achieving The Dream Through A Screen: Exploring Employee Engagement And Commitment In Virtual Environments.
Geue, P. E. (2018). Positive practices in the workplace: Impact on team climate, work engagement, and task performance. The Journal of Applied Behavioral Science, 54(3), 272-301.
Grace-Odeleye, B. E., & Santiago, J. (2019). Utilizing Humor to Enhance Leadership Styles in Higher Education Administration. International Journal of Educational Leadership and Management, 7(2), 171-202.
Skripak, S. J. (2016). Fundamentals of business. Virginia Tech.
Question – Changing Attitudes in the Workplace in Heath Care Industry
Several attitudes can be displayed in the workplace depending on conditions, management style, personal issues, and values. There are seven steps for changing attitudes in the workplace. Refer to this week\’s readings on the step-by-step process for changing attitudes in the workplace. Now, read the following scenario:
You are a new manager in the department (either major or desired management position). You discover that the majority of staff members have a negative attitude, they gossip, and have low morale. Many bring their home issues and problems to work.
As you continue, premiumacademicaffiates.com has the top and most qualified writers to help with any of your assignments. All you need to do is place an order with us. (Changing Attitudes in the Workplace in Heath Care Industry)
Changing Attitudes in the Workplace in Heath Care Industry
Using the Online Library, you may also research on the topics related to attitudes and perception and write your response. Your response should be of at least three pages.
Based on the above scenario and your research, answer the following questions in a Microsoft Word document:
Explain each of the seven steps, including the sub steps, with detailed, specific examples on how you will effectively change negative attitudes in your department.
What will you do specifically to turn your department around to a well-functioning team with positive attitudes?
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